PRIVACY POLICY

Your Privacy, Our Priority. Keeping Your Information Secure.

 
LAST UPDATED: October 24, 2024

1. Introduction

CodeForge (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Exypnos smart home application (“the App”).

2. Information We Collect

2.1 Personal Information
– Name and contact information
– Account credentials
– Property details and address
– Device information and preferences

2.2 Automated Data Collection
– Device usage patterns
– Sensor data and automation settings
– Performance analytics
– Network information
– Device status and health metrics

3. How We Use Your Information

We use collected information to:
– Provide and maintain the App’s functionality
– Process and complete requested automations
– Monitor and analyze usage patterns
– Improve system performance
– Send important notifications
– Provide technical support
– Ensure security and prevent fraud

4. Data Security

We implement industry-standard security measures including:
– End-to-end encryption
– Secure data storage
– Regular security audits
– Access controls
– Data backup and recovery protocols

 

5. Data Sharing and Disclosure

We may share your information with:
– Third-party service providers
– Connected device manufacturers
– Emergency services (when required)
– Law enforcement (when legally required)

We do not sell your personal information to third parties.

 

6. User Rights and Controls

You have the right to:
– Access your personal data
– Correct inaccurate information
– Delete your account and associated data
– Opt-out of non-essential data collection
– Export your data
– Modify privacy settings

 

7. Data Retention

We retain your information for as long as:
– Your account is active
– Required by law
– Necessary for legitimate business purposes

 

8. Children’s Privacy

The App is not intended for children under 13. We do not knowingly collect information from children under 13.

 

9. International Data Transfers

Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

 

10. Changes to Privacy Policy

We may update this Privacy Policy periodically. Users will be notified of significant changes via:
– Email notification
– In-app notification
– Website announcement

 

11. Contact Information

For privacy-related questions or concerns, please send email to hello@codeforgeit.com

 

12. Legal Compliance

This privacy policy complies with:
– General Data Protection Regulation (GDPR)
– California Consumer Privacy Act (CCPA)
– Other applicable data protection laws

 

13. Smart Home Specific Provisions

13.1 Device Access
We maintain logs of:
– Device access attempts
– Command history
– Automation triggers
– System modifications

13.2 Camera and Audio Data
If your installation includes cameras or audio devices:
– All footage is encrypted
– Data is stored according to your retention settings
– Access is strictly controlled
– You control sharing permissions

13.3 Emergency Access
In case of emergencies:
– Authorized emergency services may be granted temporary access
– All emergency access is logged and reported
– You will be notified of any emergency access

 

14. Acceptance of Terms

By using the Exypnos App, you consent to this Privacy Policy and our data practices as described above.

Get In Touch

(+971) 58 558 1992

hello@codeforgeit.com

© Exypnos 2024 | A Product of CodeFroge for IT Services | All Rights Reserved